You are acknowledging and are aware by purchasing a trip from FriendswithFran LLC that it is your responsibility to have a valid passport prior and during the entire duration of travel. Unless Passport/Visa services are purchased through, FriendswithFran LLC, will not be responsible for advising and/or obtaining required travel forms or documentation for any guest(s). FriendswithFran LLC will bear no responsibility for any delays, damage, loss, and/or stolen travel documentation; improper documentation or custom/government decision at time of entry.

Travel Insurance covers is optional. Covers any unforeseen circumstance that may occur during the trip. FriendswithFran LLC will not be liable in any regard for failure to adequately insure yourself, and agreeing to indemnify/hold FriendswithFran LLC responsible for any expenses or delays incurred as a result of not adequately insuring yourself.

All Deposits are Non-Refundable! NO EXCEPTIONS

Travel Insurance will only be refunded for payments made after deposit.

ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE. No exceptions.

Unless travel insurance is purchased through FriendswithFran LLC; payments after deposit will be refunded back to debit/credit card on file.

Refund Process: 10 - 14 business day

Weekends & Holidays excluded

All payments must be provided in full on time and date required; partial payment is not considered a completed payment! partial payment/no payment is considered late; late payment is subject to an additional $45 USD late fee per person. If remaining balance is not received by the due date assigned; FriendswithFran LLC has the right to cancel your reservation. Guest deposit and any previous payments will be forfeited; unless travel insurance is purchased. FriendswithFran LLC will not be responsible for lost/canceled reservations.